Privacy Policy

Privacy Policy

Effective Date: October 1, 2025

Lumi Clinics (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumiclinics.ca. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.

 

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information (such as your name, email address, phone number, or other details you voluntarily provide through contact forms or bookings).

• Non-Personal Information (such as your browser type, IP address, device information, and usage data collected automatically through cookies and analytics tools).

 

2. How We Use Your Information

We may use the information we collect to:

• Provide and improve our services.

• Respond to inquiries and communicate with you.

• Process appointments, bookings, or transactions.

• Send you updates, newsletters, or marketing communications (you may opt out at any time).

• Monitor website usage and trends to improve user experience.

• Comply with legal obligations.

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only:

• With service providers who perform services on our behalf (e.g., website hosting, email delivery, analytics).

• If required by law, regulation, or legal process.

• To protect our rights, privacy, safety, or property, or that of others.

 

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

• Enhance website functionality.

• Measure traffic and performance.

• Personalize content and ads.

You can adjust your browser settings to refuse cookies, but some website features may not function properly.

 

5. Data Retention

We will keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Restrict or object to our processing of your information.

• Withdraw consent where applicable.

To exercise these rights, please contact us at [insert contact email].

 

7. Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lumi Clinics
Email: [insert email]
Phone: [insert phone number]